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| LEADER |
00761cam a2200193 7i4500 |
| 001 |
0000030459 |
| 005 |
20161215090000.0 |
| 008 |
120206s2002 onc eng |
| 020 |
# |
0 |
|a 0470831618
|
| 090 |
0 |
0 |
|a HF 5415.5
|b .B76 2002
|
| 100 |
1 |
# |
|a Brown, Stanley A.
|
| 245 |
1 |
0 |
|a Performance driven CRM :
|b how to make your customer relationship management vision a reality
|c Stanley A. Brown and Moosha Gulycz.
|
| 260 |
# |
# |
|a Ontario:
|b John Wiley & Sons Canada,
|c 2002.
|
| 300 |
# |
# |
|a xx, 272 p.:
|b ill.;
|c 24 cm..
|
| 504 |
0 |
0 |
|a Includes bibliographical references and index.
|
| 590 |
# |
# |
|a Pusat Pengajian Pembangunan Sosial dan Ekonomi
|
| 650 |
0 |
0 |
|a Customer relations --
|x Management
|
| 700 |
1 |
1 |
|a Gulycz, Moosha
|
| 999 |
|
|
|a 1100015954
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|
