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| LEADER |
00806cam a2200217 7i4500 |
| 001 |
0000027655 |
| 005 |
20140604090000.0 |
| 008 |
120207s2002 nyu x eng |
| 020 |
# |
0 |
|a 0471035130
|
| 090 |
0 |
0 |
|a HF 5415.5
|b .R8 2002
|
| 100 |
1 |
# |
|a Rubio, Janet
|
| 245 |
1 |
0 |
|a Planting flowers, pulling weeds :
|b identifying your most profitable customers to ensure a lifetime of growth
|c Janet Rubio and Patrick Laughlin.
|
| 260 |
# |
# |
|a New York:
|b John Wiley & Sons,
|c 2002.
|
| 300 |
# |
# |
|a xiv, 272 p.:
|b ill.;
|c 24 cm..
|
| 590 |
# |
# |
|a Pusat Pengajian Perniagaan dan Pengurusan Maritim
|
| 650 |
0 |
0 |
|a Consumer satisfaction
|
| 650 |
0 |
0 |
|a Customer loyalty
|
| 650 |
0 |
0 |
|a Success in business
|
| 650 |
0 |
0 |
|a Customer relations
|
| 700 |
1 |
1 |
|a Laughlin, Patrick
|
| 999 |
|
|
|a 1100011599
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|
