Cover Image

Telephone courtesy pays

Offers pointers for effectively using the telephone. Shows how to prepare for incoming calls, how to properly transfer calls and how to efficiently take messages for others. Uses positive role models in real world situations to demonstrate how to be professional and courteous on the phone

Corporate Author: Advantage Media, Inc
Language:English
Published: Chatsworth, Calif.: Advantage Media, 1991.
Subjects:
Interpersonel communication
Telephone in business
Telephone etiquette
Business etiquette
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090 0 0 |a HF 5387   |b .T4 1991 
245 0 0 |a Telephone courtesy pays   |c Advantage Media ; producer, Susan Cherno; written by Mari Finlan; director, Gary Finlan. 
260 # # |a Chatsworth, Calif.:   |b Advantage Media,   |c 1991. 
300 # # |a 1 videocassette (23 min.):   |b sd., col.;   |c 1/2 in. 
520 0 # |a Offers pointers for effectively using the telephone. Shows how to prepare for incoming calls, how to properly transfer calls and how to efficiently take messages for others. Uses positive role models in real world situations to demonstrate how to be professional and courteous on the phone 
590 # # |a Pusat Pendidikan Asas dan Liberal 
650 0 0 |a Interpersonel communication  
650 0 0 |a Telephone in business  
650 0 0 |a Telephone etiquette  
650 0 0 |a Business etiquette  
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