Telephone courtesy pays

Offers pointers for effectively using the telephone. Shows how to prepare for incoming calls, how to properly transfer calls and how to efficiently take messages for others. Uses positive role models in real world situations to demonstrate how to be professional and courteous on the phone

Corporate Author: Advantage Media, Inc
Language:English
Published: Chatsworth, Calif.: Advantage Media, 1991.
Subjects:

BILIK BAHAN SUMBER MEDIA

Call Number: HF 5387 .T4 1991
Accession Item Category Format Status Notes
1100040017 BAHAN SUMBER MEDIA Video Compact Disc AVAILABLE
1100008427 BAHAN SUMBER MEDIA Video AVAILABLE