Telephone courtesy pays
Offers pointers for effectively using the telephone. Shows how to prepare for incoming calls, how to properly transfer calls and how to efficiently take messages for others. Uses positive role models in real world situations to demonstrate how to be professional and courteous on the phone
Corporate Author: | |
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Language: | English |
Published: |
Chatsworth, Calif.:
Advantage Media,
1991.
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Subjects: |
BILIK BAHAN SUMBER MEDIA
Call Number: |
HF 5387 .T4 1991 |
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Accession | Item Category | Format | Status | Notes |
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1100040017 | BAHAN SUMBER MEDIA | Video Compact Disc | AVAILABLE |
1100008427 | BAHAN SUMBER MEDIA | Video | AVAILABLE |