Services management : an integrated approach

Other Authors: Looy,, Gemmel,, Dierdonck,
Published: London: Financial Times Pitman Publishing, 1998.
Subjects:
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020 # 0 |a 0273635255  
090 0 0 |a HD 9980.5   |b S4 
245 0 0 |a Services management :   |b an integrated approach   |c edited by Bart Van Looy, Roland Van Dierdonck, Paul Gemmel. 
260 # # |a London:   |b Financial Times Pitman Publishing,   |c 1998. 
300 # # |a xx , 504 p.:   |b ill.;   |c 25cm.. 
590 # # |a Pusat Pengajian Perniagaan dan Pengurusan Maritim 
650 0 0 |a Service industries --   |x Management  
700 1 1 |a Looy,   |h Bart Van  
700 1 1 |a Gemmel,   |h Paul  
700 1 1 |a Dierdonck,   |h Roland Van  
999 |a 1100007082  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA