Pengurusan khidmat pelanggan : petua & teknik
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| Language: | Malay |
| Published: |
Kuala Lumpur:
Utusan Publications & Distributors Sdn. Bhd.,
2001.
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| Series: | Siri motivasi dan kecemerlangan Utusan
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| Subjects: |
| Physical Description: | xv, 152 p.: ill.; 22 cm.. |
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| Bibliography: | Includes bibliographical references |
| ISBN: | 9789676111425 9676111422 |