The market driven organization : understanding, attracting, and keeping valuable customers

Main Author: Day, George S
Language:English
Published: New York: Free Press, c1999..
Subjects:
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008 990520s1999 nyua b 001 0 eng
010 # # |a 99016155 
020 # 0 |a 0684864673  
090 0 0 |a HF 5415.13   |b D273 
100 1 # |a Day, George S  
245 1 4 |a The market driven organization :   |b understanding, attracting, and keeping valuable customers   |c George S. Day. 
260 # # |a New York:   |b Free Press,   |c c1999.. 
300 # # |a xii, 285 p.:   |b ill.;   |c 24 cm.. 
504 0 0 |a Includes bibliographical references and index. 
590 # # |a Pusat Pengajian Perniagaan dan Pengurusan Maritim 
650 0 0 |a Consumer satisfaction.  
650 0 0 |a Customer relations.  
650 0 0 |a Marketing --   |x Management  
650 0 0 |a Sales management  
999 |a 1000406510  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA