|
|
|
|
| LEADER |
00912cam a2200253 7i4500 |
| 001 |
0000014558 |
| 005 |
20140604090000.0 |
| 008 |
120202s1998 -uk x eng |
| 020 |
# |
0 |
|a 0471957976 (hb : alk. paper)
|
| 020 |
# |
0 |
|a 0471962694 (pbk. : alk. paper)
|
| 020 |
# |
0 |
|a 9780471962694
|
| 090 |
0 |
0 |
|a HF 5415.5
|b .G3 1998
|
| 100 |
1 |
# |
|a Gabbott, Mark
|
| 245 |
1 |
0 |
|a Consumers and services
|c Mark Gabbott and Gillian Hogg.
|
| 260 |
# |
# |
|a Chichester:
|b John Wiley & Sons,
|c 1998.
|
| 300 |
# |
# |
|a xi, 271 p.:
|b ill.;
|c 23 cm..
|
| 504 |
0 |
0 |
|a Includes bibliographical references and index
|
| 590 |
# |
# |
|a Pusat Pengajian Perniagaan dan Pengurusan Maritim
|
| 650 |
0 |
0 |
|a Customer relations --
|x Case studies
|
| 650 |
0 |
0 |
|a Relations marketing
|
| 650 |
0 |
0 |
|a Professions --
|x Marketing
|
| 650 |
0 |
0 |
|a Service industries --
|x Marketing
|
| 700 |
1 |
1 |
|a Hogg, Gillian
|
| 999 |
|
|
|a 2000130217
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|
