Author Search Results

1

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Customer orientation and market action Michael D. Johnson.

by Johnson, Michael D.
Published 1998

2

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Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system Michael D. Johnson, Anders Gustafsson..

by Johnson, Michael D
Published 2000

3

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Human biology : concepts and current issues Michael D. Johnson.

by Johnson, Michael D
Published 2001

4

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Human biology : concepts and current issues Michael D. Johnson.

by Johnson, Michael D.
Published 2006

5

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Competing in a service economy : how to create a competitive advantage through service development and innovation Anders Gustafsson, Michael D. Johnson.

by Gustafsson, Anders
Published 2003

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