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Foundations for Designing User-Centered Systems What System Designers Need to Know about People /

Interactive technologies pervade every aspect of modern life. Web sites, mobile devices, household gadgets, automotive controls, aircraft flight decks; everywhere you look, people are interacting with technologies. These interactions are governed by a combination of: the users’ capabilities; the thi...

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Main Authors: Ritter, Frank E. (Author, http://id.loc.gov/vocabulary/relators/aut), Baxter, Gordon D. (http://id.loc.gov/vocabulary/relators/aut), Churchill, Elizabeth F. (http://id.loc.gov/vocabulary/relators/aut)
Corporate Author: SpringerLink (Online service)
Language:English
Published: London : Springer London : Imprint: Springer, 2014.
Edition:1st ed. 2014.
Subjects:
User interfaces (Computer systems).
Software engineering.
User Interfaces and Human Computer Interaction.
Software Engineering.
Online Access:https://doi.org/10.1007/978-1-4471-5134-0
Table of Contents:
  • Endorsements
  • Foreword by Barry Boehm
  • Part I – Introduction: Aims, Motivations, and Introduction to Human-Centered Design
  • Introducing the Foundations of User-Centered Systems Design
  • User-Centered Systems Design: A Brief History
  • Part II - Design Relevant User Characteristics: The ABCS
  • Anthropometrics: Important Aspects of Users' Bodies
  • Behavioral: Basic Psychology of the User
  • Cognitive: Memory, Attention, and Learning
  • Cognitive: Mental Representations, Problem Solving, and Decision Making
  • Cognitive: Human-Computer Communication
  • Social: Social Cognition and Teamwork
  • Social: Networks
  • Summary of Users with Respect to Errors
  • Part III – Methods
  • Method I: Task Analysis
  • Method II: Cognitive Dimensions and the Gulfs
  • Method III: Empirical Evaluation
  • Part IV – Summary
  • Summary: Putting it All Together
  • Appendix: The Kegworth Air Accident
  • Glossary
  • Index.

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