The determinants and impacts of container logistics service quality (CLSQ) on customer service retention : an empirical study on container haulage industry in Malaysia
This rapid in maritime globalisation derives a new "state of the art" in handling maritime cargo deliveries.
Main Author: | |
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Language: | English |
Published: |
Terengganu:
Universiti Malaysa Terenganu,
2015.
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Subjects: |
KOLEKSI KHAS
Call Number: |
TA 1215 .N6 2015 |
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Accession | Item Category | Format | Status | Notes |
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1100097123 | Tesis | Book | AVAILABLE |