The determinants and impacts of container logistics service quality (CLSQ) on customer service retention : an empirical study on container haulage industry in Malaysia

This rapid in maritime globalisation derives a new "state of the art" in handling maritime cargo deliveries.

Main Author: Norhayati Syariff
Language:English
Published: Terengganu: Universiti Malaysa Terenganu, 2015.
Subjects:

KOLEKSI KHAS

Call Number: TA 1215 .N6 2015
Accession Item Category Format Status Notes
1100097123 Tesis Book AVAILABLE