Job satisfaction and service quality gap in public universities in the east coast of Malaysia
The findings of this study show hat the lectures were moderately satisfied with their job. Although they were most satisfied with their co-workers, they were least satisfied with their salary, the practice of granting benefit and rewards by the manment and the chance for their promotion
| Main Author: |
Wan Norhayati Mohamed |
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| Published: |
Terengganu:
Kolej Universiti Sains Dan Teknologi Malaysia,
2002.
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| Subjects: |
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