Description: Dealing with people you can't stand :

Main Author:	Brinkman, Rick
Other Authors:	Kirschner, Rick
Language:	English
Published:	New York: McGraw-Hill, 2012.
Edition:	3rd ed..
Subjects:	Psychology, Industrial Interpersonal relations Interpersonal communication

Physical Description:	xvii, 283 p.: ill.; 23 cm..
ISBN:	9780071379441