Coping with difficult people.
Identifies the major types of difficult people -- the hostile aggressives, complainers, silent/unresponsives, know-it-all experts, and the super-agreeable but do-nothings -- and how to effectively deal with them. Various work and leisure vignettes illustrate both effective and ineffective strategies...
| Corporate Author: | |
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| Published: |
[Virgina Beach, Va.]:
Coastal,
1989.
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| Subjects: |
BILIK BAHAN SUMBER MEDIA
| Call Number: |
HD 42 .C62 1989 |
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| Accession | Item Category | Format | Status | Notes |
|---|
| 1100083034 | BAHAN SUMBER MEDIA | Digital Video Disc | AVAILABLE | pt.2 |
| 1100083033 | BAHAN SUMBER MEDIA | Digital Video Disc | AVAILABLE | pt.1 |