Focusing on your customer : expert solutions to everyday challenges.
| Language: | English |
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| Published: |
Boston, Massachusetts:
Harvard Business School Publishing,
2011.
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| Series: | Pocket mentor series
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| Subjects: |
| Physical Description: | xii, 90 p.: ill.; 19 cm.. |
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| Bibliography: | Includes bibliographical references |
| ISBN: | 9781422129753 (pbk. : alk. paper) |