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| LEADER |
00788cam a2200217 7i4500 |
| 001 |
0000078652 |
| 005 |
20140609090000.0 |
| 008 |
100120s2006 us 0 eng |
| 020 |
# |
0 |
|a 9780471723240 (pbk)
|
| 020 |
# |
0 |
|a 047172324X (pbk)
|
| 090 |
0 |
0 |
|a HF 5429.26
|b .H4 2006
|
| 100 |
1 |
# |
|a Heil, Gary
|
| 245 |
1 |
0 |
|a Employee management and customer service in the retail industry
|c Gary Heil, Chris Thomas.
|
| 260 |
# |
# |
|a Hoboken:
|b Wiley,
|c 2006.
|
| 300 |
# |
# |
|a xi, 190 p.:
|b ill.;
|c 24 cm..
|
| 504 |
0 |
0 |
|a Includes bibliographical references and index
|
| 590 |
# |
# |
|a Pusat Pengajian Perniagaan dan Pengurusan Maritim
|
| 650 |
0 |
0 |
|a Retail trade --
|x Personnel management
|
| 650 |
0 |
0 |
|a Retail trade --
|x Employees
|
| 700 |
1 |
1 |
|a Thomas,
|h Chris
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| 999 |
|
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|a 1100071038
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|
