Management by process : a roadmap to sustainable business process management
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| Other Authors: | |
| Language: | English |
| Published: |
Boston:
Elsevier/Butterworth-Heinemann,
2008.
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| Physical Description: | xviii, 303 p.: ill.; 25 cm.. |
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| Bibliography: | Includes bibliographical references (p. [295]-296) and index |
| ISBN: | 9780750687614 (pbk.) |
| ISSN: | 0750687614 (pbk.) |