TQM implementation and impact in the Malaysian public sector : an empirical study

Main Author: Lian, Teddy Kok Fei
Corporate Author: Institut Tadbir Awam Negara Malaysia(INTAN)
Published: Kuala Lumpur: Institut Tadbir Awam Negara Malaysia, 2002.
Series:Monograf Institut Tadbiran Awam Negara Malaysia; no.4
Subjects:
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020 # 0 |a 9679933903  
090 0 0 |a JQ 1062 .A58   |b L5 2002 
100 1 # |a Lian, Teddy Kok Fei  
245 1 0 |a TQM implementation and impact in the Malaysian public sector :   |b an empirical study   |c Teddy Lian Kok Fei. 
260 # # |a Kuala Lumpur:   |b Institut Tadbir Awam Negara Malaysia,   |c 2002. 
300 # # |a vii, 94 p.:   |b ill.;   |c 24 cm.. 
490 0 0 |a Monograf Institut Tadbiran Awam Negara Malaysia;   |v no.4 
650 0 0 |a Total quality management --   |z Malaysia  
650 0 0 |a Public administration --   |z Malaysia  
650 0 0 |a Civil service --   |z Malaysia  
710 2 1 |a Institut Tadbir Awam Negara Malaysia(INTAN)  
999 |a 1100049559  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA