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| LEADER |
00734cam a2200193 7i4500 |
| 001 |
0000045926 |
| 005 |
20140604090000.0 |
| 008 |
120206s2004 nju eng |
| 020 |
# |
0 |
|a 0471483044 (cloth: alk. paper)
|
| 090 |
0 |
0 |
|a HF 5415.5
|b .B52 2004
|
| 100 |
1 |
# |
|a Bligh, Philip
|
| 245 |
1 |
0 |
|a CRM unplugged :
|b releasing CRM's strategic value
|c Philip Bligh, Douglas Turk.
|
| 260 |
# |
# |
|a Hoboken, NJ:
|b John Wiley & Sons,
|c 2004.
|
| 300 |
# |
# |
|a xviii, 205 p.:
|b ill.;
|c 24 cm..
|
| 590 |
# |
# |
|a Pusat Pengajian Pembangunan Sosial dan Ekonomi
|
| 650 |
0 |
0 |
|a Customer relations --
|x Management --
|x Data processing
|
| 650 |
0 |
0 |
|a Customer relations --
|x Management
|
| 700 |
1 |
1 |
|a Turk, Douglas
|
| 999 |
|
|
|a 1100036100
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|
