Description: Benchmarking in tourism and hospitality industries :

Main Author:	Wo·ber, Karl W.
Published:	Oxford, U.K.: CABI Pub., 2002
Subjects:	Tourism -- > Management Benchmarking (Management) Hospitality industry -- > Management

Physical Description:	xiii, 261 pages.: illustration.; 25 cm.
Bibliography:	Includes bibliographical references and index
ISBN:	0851995535