Making rain : the secrets of building lifelong client loyalty

Main Author: Sobel, Andrew
Published: Hoboken, New Jersey: Wiley, 2003.
Subjects:
LEADER 00695cam a2200193 7i4500
001 0000034367
005 20140604090000.0
008 120208s2003 nju x eng
020 # 0 |a 0471264598 (alk. paper)  
090 0 0 |a HF 5415.525   |b .S6 2003 
100 0 # |a Sobel, Andrew  
245 1 0 |a Making rain :   |b the secrets of building lifelong client loyalty   |c Andrew Sobel. 
260 # # |a Hoboken, New Jersey:   |b Wiley,   |c 2003. 
300 # # |a xvii, 238 p.:   |b ill.;   |c 24 cm.. 
504 0 0 |a Includes bibliographical references 
590 # # |a Pusat Pengajian Pembangunan Sosial dan Ekonomi 
650 0 0 |a Customer loyalty  
650 0 0 |a Business consultants  
999 |a 1100018755  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA