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Balanced scorecard step by step : maximizing performance and maintaining results

Main Author: Niven, Paul R.
Published: New York: John Wiley and Sons, 2002..
Subjects:
Performance -- > Measurement
Organizational effectiveness -- > Measurement
Physical Description:xvii, 334 p.: ill.; 24 cm..
Bibliography:Includes bibliographical references and index.
ISBN:0471078727 (Cloth : alk. paper)

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