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| LEADER |
00667cam a2200181 7i4500 |
| 001 |
0000019972 |
| 005 |
20170606090000.0 |
| 020 |
# |
0 |
|a 041518164X
|
| 090 |
0 |
0 |
|a HD 62.15
|b .B4 1998
|
| 100 |
0 |
# |
|a Beckford John,,
|c 1958
|
| 245 |
0 |
0 |
|a Quality :
|b a critical introduction
|c John Beckford.
|
| 260 |
# |
# |
|a London:
|b Routledge,
|c 1998.
|
| 300 |
# |
# |
|a xxii, 351 p.:
|b ill. ;;
|c 26 cm..
|
| 504 |
0 |
0 |
|a Includes bibliographical references and index
|
| 590 |
# |
# |
|a Pusat Pengajian Perniagaan dan Pengurusan Maritim
|
| 650 |
0 |
0 |
|a Total quality management --
|x Case studies
|
| 650 |
0 |
0 |
|a Service industries --
|x Management --
|x Case studies
|
| 999 |
|
|
|a 1100007517
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|
