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Pekeliling kemajuan pentadbiran awam bilangan 1 tahun 1991 : panduan meningkatkan kualiti layanan urusan melalui telefon

Corporate Author: Malaysia. Jabatan Perdana Menteri
Published: Kuala Lumpur: Jabatan Perdana Menteri, 1991
Subjects:
Administrative procedures -- > Malaysia
Civil service -- > Malaysia
Civil service -- > Quality assurance -- > Malaysia
Malaysia -- > Officials and employees

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