Description: Total quality management :

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Total quality management : an executive guide to continuous improvement

Main Author:	Rampersad Hubert K
Published:	Berlin New York: Springer, c2000..
Subjects:	Total quality management.

Physical Description:	x, 183 p.: ill.; 24 cm..
Bibliography:	Includes bibliographical references (p. [177]-179) and index.
ISBN:	3540679677 (alk. paper)