APA Citation

Timm. (1999). Winning customer loyalty, Volume 1: Eliminate customer turnoffs. Chicago, IL: JWA Video.

Chicago Style Citation

Timm. Winning Customer Loyalty, Volume 1: Eliminate Customer Turnoffs. Chicago, IL: JWA Video, 1999.

MLA Citation

Timm. Winning Customer Loyalty, Volume 1: Eliminate Customer Turnoffs. Chicago, IL: JWA Video, 1999.

Warning: These citations may not always be 100% accurate.