Knod, E. M., & Schonberger, R. J. (2001). Operations management: Meeting customers' demands (Seventh edition.). Boston: McGraw-Hill/Irwin.
Chicago Style CitationKnod, Edward M., and Richard J. Schonberger. Operations Management: Meeting Customers' Demands. Seventh edition. Boston: McGraw-Hill/Irwin, 2001.
MLA CitationKnod, Edward M., and Richard J. Schonberger. Operations Management: Meeting Customers' Demands. Seventh edition. Boston: McGraw-Hill/Irwin, 2001.
Warning: These citations may not always be 100% accurate.