Key customers : how to manage them profitably

Main Author: McDonald, Malcom
Corporate Author: Chartered Institute of Marketing
Other Authors: Woodburn, Diana, Rogers, Beth
Language:English
Published: Oxford: Butterworth-Heinemann, 2000.
Subjects:
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008 120213s2000 -us eng
020 # 0 |a 9780750646154  
020 # 0 |a 0750646152  
090 0 0 |a HF 5438.8 .K48   |b M3 2000 
100 1 # |a McDonald, Malcom  
245 1 0 |a Key customers :   |b how to manage them profitably   |c Malcom McDonald, Beth Rogers, Diana Woodburn. 
260 # # |a Oxford:   |b Butterworth-Heinemann,   |c 2000. 
300 # # |a xxii, 320 p.:   |b ill.;   |c 24 cm.. 
500 # # |a "Published in association with the Chartered Institute of Marketing" 
504 0 0 |a Includes bibliographical references and index 
590 # # |a Pusat Pengajian Perniagaan dan Pengurusan Maritim 
650 0 0 |a Customer services  
650 0 0 |a Selling --   |x Key accounts  
650 0 0 |a Marketing --   |x Key accounts  
700 1 1 |a Woodburn, Diana  
700 1 1 |a Rogers, Beth  
710 2 1 |a Chartered Institute of Marketing  
999 |a 1100003343  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA