Reengineering human resources : achieving radical increases in service quality--with 50% to 90% cost and head count reductions
| Main Author: | |
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| Language: | English |
| Published: |
New York:
John Wiley & Sons,
c1995..
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| Subjects: |
| Physical Description: | xiv, 238 p.: ill.; 24 cm.. |
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| Bibliography: | Includes bibliographical references (p. 223-226) and index. |
| ISBN: | 0471015350 (cloth : alk. paper) |